At Becker-Boutique, your satisfaction comes first. If your purchase does not meet your expectations, you can return it easily and transparently.

Overview of the Return Policy

• Return period: You have up to 30 days after receiving your order to return one or more items.
• Conditions: Items must be in perfect condition, unworn, unused, and in the original packaging with all tags and accessories included.
• Easy process: Our customer service team is available to assist you and guide you step-by-step through the return process.

Return Costs

• Defective or incorrect item: Return shipping is free if the item was delivered damaged, faulty, or incorrect.
• Change of mind or wrong size: For returns due to personal reasons (e.g., wrong size or change of mind), the return shipping costs are the customer's responsibility.

How to return an item

1. Contact us: Send an email to info@becker-boutique.com with your order number and the reason for the return.
2. Prepare the package: Pack the item securely in the original packaging and include all tags, accessories, and the invoice.
3. Shipping: Send the package according to the instructions you will receive by email once your return request has been approved.

Refunds

• Inspection: Once we receive your return, we will check the condition of the item to ensure it meets the return requirements.
• Refund: After the return is approved, the amount will be refunded to the original payment method. This process usually takes up to 5 business days, depending on your bank or payment provider.

Exchanges

Do you need a different size or color? No problem! Contact our team, and we will help make the exchange as easy as possible.

Non-returnable items

For hygiene and safety reasons, certain items cannot be returned. These products are clearly marked as “non-returnable” on the product page.

Questions?

Visit our Frequently Asked Questions (FAQ) page or contact our customer service.

Customer service hours: Monday to Friday from 9:00 AM to 6:00 PM (CET).
Our team strives to respond to your inquiry within 1–2 business days.

 

Company Information

Website name: Becker-Boutique
Company name: L. Consulting
Address: Albaststraat 49, Almere, 1339 GZ, Netherlands
Email: info@becker-boutique.com
Registration number: 84690445
Tax number: NL003010403B98

Last updated: November 2025